Terms and Conditions
Terms and Conditions
Last Updated: [20/03/2025]
1. Introduction
- Welcome to CS Computing Australia. By accessing and using our website, services, and products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.
2. Definitions
- “Company” refers to CS Computing Australia (ABN 94790815699), based in Redbank Plains, QLD, Australia.
- “Services” refers to IT support, troubleshooting, managed services, and other related services provided by the Company.
- “Customer” or “You” refers to any individual or entity engaging with our services.
3. Services
CS Computing Australia provides IT support, managed services, and other technology-related solutions. We strive to deliver high-quality services, but we do not guarantee that our services will be uninterrupted or error-free.
4. Pricing and Payments
- All pricing for services will be provided in a formal quote or agreement before work commences.
- Payment terms will be outlined in the invoice provided and must be settled within the specified timeframe.
- Failure to make payment may result in service suspension or additional fees.
- a complete and up to date copy of our refunds and returns policy can be viewed here.
5. Limitation of Liability
- CS Computing Australia is not responsible for any data loss, downtime, or damage resulting from the use of our services.
- Our liability is limited to the amount paid for the services provided.
- We do not provide warranties, express or implied, regarding the performance or reliability of third-party products or services.
6. Intellectual Property
- All content, logos, trademarks, and materials on our website and services are the intellectual property of CS Computing Australia unless otherwise stated.
- Customers may not copy, distribute, or use any content from our website or materials without prior written consent.
- Any software, tools, or solutions developed by CS Computing Australia remain our property unless agreed otherwise in writing.
7. Privacy Policy
- We respect your privacy and handle personal data in accordance with Australian privacy laws.
- Our Privacy Policy details how we collect, store, and use your personal information.
- To find out more please visit our complete privacy policy that can be found here.
8. Termination of Services
- We reserve the right to terminate services if a customer breaches these terms.
- Customers may terminate services with prior notice as per the agreed terms in the service contract.
9. Governing Law
- These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the jurisdiction of Queensland courts.
10. Amendments
- CS Computing Australia reserves the right to modify these Terms and Conditions at any time. Customers are encouraged to review this document periodically.
11. Contact Information
- For any inquiries regarding these Terms and Conditions, please contact us:
- Email: info@cscomputing.com.au
- Phone: 1300 4 IT CSC (1300 448 272)
- Address: Redbank Plains, QLD, Australia